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Gaining an accurate view of your customers is a challenge for all businesses. Whether through social media, advertisements, or email marketing, users land on your site through a variety of channels. While there, they can browse all sorts of items. Tracking their interests and journey is simple in isolation but it becomes a struggle when your online store receives hundreds of leads a day.
eCommerce companies need a way to track shopping behavior at scale. Many organizations rely on a disparate set of solutions to do so. This causes data to be scattered across multiple platforms and a disconnect emerges between your sales and marketing teams.
Without a unified system to connect your customer data, you cannot understand the individual journey to create the personalized buying experience that distinguishes your eCommerce business from the competition.
eCommerce businesses must understand customer preferences to surface relevant products and minimize friction during the buyer’s journey. A modern CRM is built to scale and grow with your business, and it’s easy to use.
Marketing automation helps your eCommerce business attract site visitors, convert them to prospects, and run marketing campaigns at scale. Insightly Marketing includes an intuitive, simple journey builder, A/B and multivariate testing, beautiful, flexible email templates and enterprise-grade dashboards.
A CRM helps eCommerce businesses streamline sales processes, improve profitability, and create long-term customer relationships. Track behavior to improve the customer experience, target upsell campaigns and personalize interactions. Insightly App Connect allows you to link your CRM with the top eCommerce solutions on the market like Shopify, Magento, Woo Commerce, Shopware and more. Insightly is easy to use and adopt, incredibly flexible and customizable, integrates easily, and provides quick time-to-value.
Offer great customer service with a ticketing application that includes a convenient customer portal, knowledge management and insights, SLA management and in-depth analytics.
Explore a CRM that will unite your teams and drive growth in your eCommerce business.
Align your teams and processes around a single source of truth, get rid of silos and time-wasting activities, and close deals faster. Customize views and workflows based on your unique business needs and user preferences, securely connect all your tools, and create custom real-time data dashboards.
Your business has apps for accounting, HR, communication, and more. Insightly AppConnect keeps everything integrated.
With AppConnect there’s no need to copy and paste data between apps, upload CSVs, or to write complex code—all of your apps are connected.
With just a couple of clicks your business data transfers between apps automatically making it a breeze to run repetitive business tasks.
Insightly can connect to hundreds of the apps you use every day like accounting systems, HR systems, Helpdesk and IT systems, databases, calendars, and collaboration and chat tools. There are more than 500 different app connectors in AppConnect ready to go today and new ones are added every week.
We use Insightly to run Insightly, so we make sure your data is as secure and safe as our own. We work with customers every day to make sure that their data security requirements are met and exceeded.